Privacy Policy

Last updated 9 August 2026.

Bloomfield & Associates respects your privacy. This policy explains what personal information we collect through this website and in the course of our work, why we collect it, how we look after it, and the choices you have. We handle personal information in line with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

Who we are

Bloomfield & Associates is an accounting and business advisory practice based at 57b Patrick Street, Hobart TAS 7000. We have provided accounting, tax and advisory services to individuals and businesses since 1998. In this policy, “we”, “us” and “our” refer to Bloomfield & Associates.

What we collect

Enquiries. When you use our enquiry form, we collect your name, email address, phone number (if you choose to provide it), the type of enquiry, and the message you send us.

Newsletter signups.When you sign up for our newsletter, we collect your email address, a note of which page you signed up from, the version of the consent wording shown on the form at the time, and the date and time of your signup and of your confirmation. This is covered in more detail under “Our newsletter” below.

Website analytics. When you visit the site, we record a basic page view so we can understand how the site is used. Each view records the page you looked at, the site that referred you (if any), a general country derived from your connection, and a broad device category (mobile, tablet or desktop). We do not use cookies, advertising networks or third-party tracking for this. To count visitors without identifying anyone, we turn your IP address and browser details into a one-way code that changes every day and cannot be reversed back to you. We do not store your raw IP address, and we do not build profiles of individuals.

Bookings. If you book a consultation, our booking buttons take you to Calendly, a third-party scheduling service. Any details you enter there (such as your name, email and chosen time) are collected by Calendly under its own privacy terms, and Calendly shares your booking details with us so we can prepare for and attend the meeting.

Client information.When you engage us for accounting, tax or advisory work, we collect the personal and financial information needed to do that work. This is covered in more detail under “Tax file numbers and client records” below.

Why we collect it

We collect enquiry details so we can respond to you and follow up. We collect newsletter details so we can send you the newsletter you asked for, and so we have a clear record of what you agreed to and when. We use analytics to understand which pages are useful and to keep the site working well. We use booking details to schedule and hold consultations. We collect client information so we can provide the accounting, tax and advisory services you ask for, and to meet our professional and legal obligations. We do not sell your personal information, and we do not use it for advertising.

Our newsletter

Signing up does not by itself add you to the list. When you enter your email address in the newsletter form, we send you one email, and nothing else is sent until you confirm. That email contains a link that opens a confirmation page on our website, and pressing the confirm button on that page is what subscribes you. Nothing happens if you only open the link. The link works once and expires after seven days. If you never confirm, you are not subscribed and you receive nothing further from us, and we delete the unconfirmed signup record after 30 days.

When you sign up we record your email address, the page you signed up from, the version of the consent wording shown on the form, and the date and time. When you confirm, we record that date and time as well. We keep these details for two reasons: so we can send you the newsletter you asked for, and so we have a record of exactly what you agreed to and when.

Newsletter details are stored in the same database as the rest of the site, hosted in Amazon Web Services’ Sydney, Australia region. Newsletter emails, including the confirmation email, are delivered by Resend. The signup form is protected by a Cloudflare Turnstile bot check, which is only contacted once you start using the form.

Every newsletter we send carries a one-click unsubscribe link, and mail apps such as Gmail and Outlook can use it for their own built-in unsubscribe button. Unsubscribing takes effect immediately: your address is added to our do-not-email list and anything still queued for you is cancelled at the same time. You do not need to sign in or give a reason.

Unsubscribing stops newsletter email only. It does not affect the emails we send in the ordinary course of business, such as a reply to an enquiry you sent us or correspondence about work we are doing for you.

How we store and secure your information

Information submitted through the website is stored in a managed PostgreSQL database (Supabase) hosted in Amazon Web Services’ Sydney, Australia region. Data is encrypted in transit between your browser, our website and our providers. Access to enquiry and newsletter records is restricted to our staff through authenticated, secure sessions. We take reasonable steps to protect personal information from misuse, loss, and unauthorised access, modification or disclosure.

Third-party services we use

We use a small number of trusted providers to run the website and communicate with you:

  • Supabase hosts the database that stores website enquiries, newsletter signups and analytics (Sydney, Australia region).
  • Resend delivers the emails we send: your enquiry acknowledgement, our internal notification, the newsletter confirmation email, and the newsletter itself.
  • Vercel hosts and serves the website.
  • Cloudflare provides the anti-spam check on our enquiry form and our newsletter signup form. When you interact with either form, Cloudflare receives your IP address and browser information to tell a real person from an automated bot. Visitors who don’t use a form are never sent to Cloudflare.
  • Calendly handles consultation bookings under its own privacy terms.
  • Facebook is linked from our site. If you follow that link, Facebook collects your information under its own privacy policy; we have no control over that.

We only share your information with these providers to the extent needed to run the service they provide. We do not otherwise disclose your personal information except where you have agreed, or where we are required or authorised by law.

Tax file numbers and client records

As accountants, our engagement work involves handling sensitive information, including tax file numbers (TFNs) and financial records. TFNs are given additional protection under the Privacy (Tax File Number) Rule 2015 as well as the Privacy Act. We only collect and use your TFN for lawful, tax-related purposes, such as preparing and lodging returns with the Australian Taxation Office. We do not use your TFN to identify you generally, and we do not disclose it except where you have authorised us to or where the law requires it. Client financial records are handled in line with our professional obligations and are accessed only by staff who need them to carry out your engagement.

How long we keep your information

We keep website enquiry details only for as long as we need them to respond to and follow up on your enquiry, and then remove them. We keep your newsletter details for as long as you are subscribed; if you unsubscribe, we keep your email address on a do-not-email list so that we do not contact you again by mistake, and that list is used for nothing else. Analytics records are held in aggregate and do not identify you. Client engagement records are kept for as long as required to meet our legal and professional record-keeping obligations, which under tax law generally means retaining records for at least five years. When information is no longer needed and we are not required to keep it, we take reasonable steps to destroy it or de-identify it.

Accessing and correcting your information

You can ask us for a copy of the personal information we hold about you, and you can ask us to correct it if it is inaccurate, out of date or incomplete. Just contact us using the details below. We will respond within a reasonable time. If we cannot give you access or make a correction, we will explain why in writing.

How to make a complaint

If you are concerned about how we have handled your personal information, please contact us first using the details below, so we can look into it and try to put it right. If you are not satisfied with our response, you can raise the matter with the Office of the Australian Information Commissioner (OAIC) at www.oaic.gov.au.

Contact us

For any privacy question or request, get in touch: